As we move quickly towards DXP weekend, Jagex Support will be leading an campaign to help our players avoid the ever increasingly complex phishing scams that are out there.
Please check out this news post to see what we're up to this week, and to see how you can help us spread the good word.
It wouldn't be a Customer Service campaign without a competition! 3 lucky players will each win 3 months of membership and either a RuneScape or Old School Bond (their choice)!
To be in with a chance of bagging these awesome prizes, please answer the question below.
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A: Always mouse over hyperlinks in emails you didn’t expect, to check if they are fake.
B: Never login to an account you didn’t create yourself (Jagex will NEVER ask you to do this)
C: Be wary of speculative ‘support’ emails that claim to be from Customer Support.
Please just type A, B or C in a comment below (your answers will be automatically hidden) and we will draw 3 random winners on Tuesday 21st February 2017. The winners will be informed immediately.
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With DXP and the after event now behind us, we've now randomly selected 3 winners - who all have a message waiting for them in their Message Centre!
For those of you not certain, the correct answer was B. All three answers were certainly true, but never logging into an account you didn't create yourself would mean you would never fall for a scam like this.
Thanks for everyone's support throughout the week - keep fighting the good fight!
Please check out this news post to see what we're up to this week, and to see how you can help us spread the good word.
It wouldn't be a Customer Service campaign without a competition! 3 lucky players will each win 3 months of membership and either a RuneScape or Old School Bond (their choice)!
To be in with a chance of bagging these awesome prizes, please answer the question below.
-----
Question: In our recently updated
phishing support article
, what do we say is the
best
way to avoid the fake ‘Support Email’ phishing scam?
A: Always mouse over hyperlinks in emails you didn’t expect, to check if they are fake.
B: Never login to an account you didn’t create yourself (Jagex will NEVER ask you to do this)
C: Be wary of speculative ‘support’ emails that claim to be from Customer Support.
Please just type A, B or C in a comment below (your answers will be automatically hidden) and we will draw 3 random winners on Tuesday 21st February 2017. The winners will be informed immediately.
-----
With DXP and the after event now behind us, we've now randomly selected 3 winners - who all have a message waiting for them in their Message Centre!
For those of you not certain, the correct answer was B. All three answers were certainly true, but never logging into an account you didn't create yourself would mean you would never fall for a scam like this.
Thanks for everyone's support throughout the week - keep fighting the good fight!
13-Feb-2017 18:04:29 - Last edited on 27-Feb-2017 16:00:38 by Mod Neong