I made A purchase over the playstore and the amt got debited out but game screen said the same has been not charged by the app under mobile purchases .
thanks
It can take up to 24 hours for a purchase through Google Play or Apple Pay to be processed and added to your RuneScape account.
Information article:
Common Mobile Payment Issues
I understand But in my case The payment has been taken out from play store it means charged and for the same runescape didn't accept the payment i usually recieve email for purchase from runescape in inbox this time no bond no email ....im stuck and my dad is getting angry
I understand But in my case The payment has been taken out from play store it means charged and for the same runescape didn't accept the payment i usually recieve email for purchase from runescape in inbox this time no bond no email ....im stuck and my dad is getting angry.
i Have recieved invoice of payment for the same billed to kahex by playstore i have the order id just the order couldn't be processed by Runescape client.. this is the situation
It sounds like Jagex has rejected the purchase.
If the order fails, the money will be returned to you as Jagex will refuse to accept it.
Please read through the
Unsuccessful payment
support page. There are links on that page through to further information pages.