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Spearmint30
Apr Member 2012

Spearmint30

Posts: 23,350 Opal Posts by user Forum Profile RuneMetrics Profile
Hey there,

You'll want to sign into your Account Management page. From there, under the "Membership" section at the right, click "Manage your subscriptions" to be taken to the Payment Management service on the Jagex website. Once there, click "View by Account" and log in. You will then be presented with current active rebilling agreements. Click "Cancel" to stop the automatic rebilling.

Note: Cancelling will not remove any membership credit already on your account. Your membership will continue until it runs out. Cancelling only stops you from being automatically billed on the rebill date.

If you need more help, check out the Cancel Recurring Subscription support article and the Community Led Payment Support forum where other knowledgeable players and Community Helpers can offer you additional advice.
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Spearmint30
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Food scientists have finally managed to remove the mint flavor from gum! The ex-spearmint was a success!
¤

05-Jul-2022 00:49:05

Spearmint30
Apr Member 2012

Spearmint30

Posts: 23,350 Opal Posts by user Forum Profile RuneMetrics Profile
Original message details are unavailable.
im using paypal Follow
Corder
's link above. Scroll down a bit and click "Cancel your subscription via PayPal".
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Spearmint30
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¤
Food scientists have finally managed to remove the mint flavor from gum! The ex-spearmint was a success!
¤

05-Jul-2022 01:01:06

Zezarooo

Zezarooo

Posts: 660 Steel Posts by user Forum Profile RuneMetrics Profile
it says :

MANAGE BY ACCOUNT
If you are here to cancel your subscription to take advantage of a promotion, then don't worry, there is no need to cancel as we won't take another payment for your subscription until you have nearly run out of membership credit

05-Jul-2022 01:01:42

Spearmint30
Apr Member 2012

Spearmint30

Posts: 23,350 Opal Posts by user Forum Profile RuneMetrics Profile
That's my fault - I've confused the situation by assuming you'd made your subscription through Jagex, not PayPal. As your subscription was initiated through PayPal, it will have to be canceled there instead of the instructions I provided earlier. You'll want to go to the Cancel Subscription support article (as
Corder
linked above), then select the "Cancel your subscription via PayPal" to be taken to the PayPal FAQ regarding cancelling merchant subscriptions.

My apologies for the confusion.
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Spearmint30
•

¤
Food scientists have finally managed to remove the mint flavor from gum! The ex-spearmint was a success!
¤

05-Jul-2022 01:07:04

Tren
May
fmod Member
2003

Tren

Forum Moderator Posts: 92,614 Emerald Posts by user Forum Profile RuneMetrics Profile
This thread has been moved to the Community Led Payment Support Forum for best results. as well, the post from your 2nd thread, which has been locked as a duplicate has been quoted below so as to keep all your information in one place:

Original message details are unavailable.
i did a mistake that i paymented for jagex for 2 months and i want 1 month when i canceled they sent this message to me :

Hi there,

We're just writing to confirm that your recent cancellation of your ongoing subscription agreement was successful. No further payments will be taken on this subscription agreement, although you will retain access to members' features until any remaining credit on your account elapses.

We're sorry to hear that you no longer wish to subscribe. If there was a reason that you were unhappy with your membership, or if you had a problem that prevented you from enjoying it, please let us know right away. We'll do everything that we can to resolve your issue so you can go back to enjoying the game you paid for.

If you have any questions about this, feel free to visit the



is that really mean that they will cancel cus its still 2 months didnt cancel 1 month + if they realy canceled how much it take to cancel ?

thank you
~Tren

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05-Jul-2022 01:48:01

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