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hacked and robbed

Quick find code: 410-411-965-66255332

Bzerk1990

Bzerk1990

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
hi, i logged on about 1 hr ago, and found out that someone has hacked my account. last time i was online, i was farming combat xp in the caverns west of varrock, but now i was standing by the grand exchange... i had nothing in my inventory, and i went to the bank to check if my money gold was gone, and it was

and the history logg said iv sold bonds, many bonds, but had no gold on my... so clearly someone had hacked me.

Then i noticed i had alot of unread messages on my Rs account, all about bond orders, and i had alot of mails saying the same. so someone has ordered 15-20 via my paypal. and sold it on the Osrs market


what do i do now? iv contacted Paypal but they havent replyd yet, i have 2 faction authentication on my Rs account, so i have no idea how they got inn. luckly i didnt have more then 100euro on my bank account, cus they have tryd to buy many times

13-Jun-2022 17:11:02

Malua
May Member 2006

Malua

Posts: 43,030 Sapphire Posts by user Forum Profile RuneMetrics Profile
Hi there
Bzerk1990


Check your bank account to see if you have lost money (real world money) as a result of this hijack.
I say this because the hijacker may or may not have used your money. They used your RuneScape account but they might not necessarily have used your money.

If you find that your money has been stolen by the hijacker, contact Jagex Billing Support to get your account checked and the money refunded.
Start here: Unknown transaction

While you wait for a reply take some time to review your account security.
Instructions: Securing your account
Check also the 'Linked Accounts' tab in account management. If you see any linked accounts, unlink them. Click on 'Manage Steam' to check for a linked Steam account.
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14-Jun-2022 01:02:10 - Last edited on 14-Jun-2022 01:09:57 by Malua

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