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how did i pay 4 ,2 yeaars?

Quick find code: 410-411-941-66252389

mr togue
Sep Member 2020

mr togue

Posts: 6,957 Rune Posts by user Forum Profile RuneMetrics Profile
checked my emails, on my account saw billing thought i should check into this not knowing when my premium subscription runs out i see this when i checked

Package
1 Month Member Subscription

Start Date
12-11-2020

Rebill Date
04-03-2023

how the heck did i pay for over 2 years? in advance???cause the credit card i used no longer exist so they cant be charging me any thing it wouldnt go thru

03-May-2022 21:30:03

Tren
May
fmod Member
2003

Tren

Forum Moderator Posts: 92,614 Emerald Posts by user Forum Profile RuneMetrics Profile
This thread has been moved to the Community Led Payment Support Forum for best results.

You were most likely on a monthly subscription, and then bought Premier Club, which suspends your monthly payments until a few days before your membership is about to run out. Also, if you participated in any of the Prime Gaming rewards that included a week of free membership, those would also have extended your paid membership out further.

This is what has happened with my account. My rebill date is in September 2023
~Tren

Forum issues? ---> See Forum Help
Account issues? ---> See Account Help

03-May-2022 22:23:34 - Last edited on 03-May-2022 22:28:40 by Tren

mr togue
Sep Member 2020

mr togue

Posts: 6,957 Rune Posts by user Forum Profile RuneMetrics Profile
is there any way to see what package you currently under and when it expires,

if i am understanding this correctly this is just saying the total time i have before they start to charge me again,,, but i would like to know which one i am currently under

03-May-2022 23:37:39

Tren
May
fmod Member
2003

Tren

Forum Moderator Posts: 92,614 Emerald Posts by user Forum Profile RuneMetrics Profile
From in-game, if you open the "Upgrades& Extras" from the game ribbon, then select "Benefits & Upgrades", it will say if you are currently a Premier member.



I'm unsure if there are other ways to find that information, but hopefully one of the Community Helpers can point you in the right direction. :)
~Tren

Forum issues? ---> See Forum Help
Account issues? ---> See Account Help

03-May-2022 23:54:57

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