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cant buy premiere? its not you Thread is locked

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J R Kerr
May Member 2007

J R Kerr

Posts: 7,222 Rune Posts by user Forum Profile RuneMetrics Profile
Jagex updated months ago to make all months of membership premiere months, but they left undefined the way in which twitch, prime, etc giving "free" months glutted you with YEARS of junk months that block you from renewing at a year for 80 bucks ish.

You can write to support with a ticket about this or that, and theyre acting really blue collar about it... applying band aids to each problem individually instead of taking our complaints to their bosses to get the whole system fixed for everyone.

Like... they'll offer to move the junk month payments onto FSW or an alt. Thats not really a very good solution. I fell victim to this offer, and let them move junk months onto my daughter's account, and its been a month she cant get her baby shuma gorath pet, so... we're having to cancel her membership, or rather... request cancellation, wait 48 hrs, and then at the verrrrry last bit of the month, hopefully, if they even get it done, then renew with gold premiere and get all the loot.

but main idea: its not you.

its the confirmation bias of the net. the blue collar support team is gatekeeping our complaints instead of escalating them to justify a systematic change that would reduce their workload.

good luck yall.
I have quit rsof because moderator found comments about darklight bonus damage on demons "off topic" for wildy flash mobs full of demons

23-Nov-2022 21:17:22

Twillow
Aug
fmod Member
2005

Twillow

Forum Moderator Posts: 49,253 Sapphire Posts by user Forum Profile RuneMetrics Profile
Hello J R Kerr

It sounds like you've resolved your situation and no payment help is needed from the Community Led Payment volunteers.

Essentially, you're ranting. This thread has not been moved to the Rants subforum, though, because of the insults you've included. Feel free to create a thread in rants about the situation, without the insults .
like a chica cherry cola

@Twillow_RS|| #teamblue|| #Purple4life

23-Nov-2022 22:11:29

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