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Can't buy premier club

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Agurtzane

Agurtzane

Posts: 9 Bronze Posts by user Forum Profile RuneMetrics Profile
I click the button to buy premier club, and it takes me to a page with an empty basked and no add to cart button, what gives?

I do not have a mobile subscription, but I have redeemed a pre-paid card / token for 24 days membership. Could that be the problem?

01-Mar-2022 17:21:05

Malua
May Member 2006

Malua

Posts: 43,030 Sapphire Posts by user Forum Profile RuneMetrics Profile
Hi there
Agurtzane


Premier Club is no longer available to buy, sorry.
The Payment interface has been updated (can't buy it) but the website homepage hasn't yet (still looks like you can buy it).

It is available for a limited time each year and you missed it by less than a day.
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01-Mar-2022 21:20:56 - Last edited on 01-Mar-2022 21:22:09 by Malua

Agurtzane

Agurtzane

Posts: 9 Bronze Posts by user Forum Profile RuneMetrics Profile
Thanks guys. I had no idea until this very second that premier club was even a limited time offer. It's sort of put across as "buy this, it will enhance your membership!" so I expected it to be a simple transactional enhancement of my account. I had no idea that it was sold so rigidly, unlike normal membership. I wish that weren't the case, but clearly it is what it is.

02-Mar-2022 11:37:58

Chief VWater

Chief VWater

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Malua said :
I am sorry. It's never a good idea to wait until the final moments to buy Premier Club.
If the Bonds option is still open, grab it. Most players that use the Bonds option, earn their Bonds through game play so the cost is only in time rather than money.

Just saying, this comment made me go buy 20 bonds only to find out that I still wasn't able to purchase premier. Misread the "if", disappointing either way. Perhaps Jagex should have mentioned somewhere in game or on the store page or in the patch notes that it was time limited, which would have stopped this from happening in the first place.

03-Mar-2022 23:56:37 - Last edited on 04-Mar-2022 00:01:18 by Chief VWater

Malua
May Member 2006

Malua

Posts: 43,030 Sapphire Posts by user Forum Profile RuneMetrics Profile
Chief VWater
, if you bought the Bonds with real world money and would like a refund, you can apply for one via the contact point on the Refunds support page.
If you bought the Bonds in-game, you would have to make them tradeable to put them back on sale. :(

This is the tenth year of Premier club, the purchase window has been limited like this every year. A newer player might not be aware of that.
And yes, there is minimal mention of the time restriction to buy. Certainly a news item/patch notes mention warning players time was running out would have been useful.
I will advance this issue. I can't wind the clock back for you but I can advance the concerns expressed here.
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04-Mar-2022 03:28:29

Eternal Rose

Eternal Rose

Posts: 8 Bronze Posts by user Forum Profile RuneMetrics Profile
I'm a have been playing for about 12 yrs. & didn't know they discontinue it after a while either. Seriously I was going to buy a full year membership! Jadex please bring it back asap! Also would like to know why it shows like I am a new member when I changed my user name to Eternal Rose quite a while back! I actually just bought a month & some things are working correctly & others are not! For instance Yak Track items if its the prismatic / fallen stars I get both, the weapons said they would be sent to my bank when backpack was full but never received them & the other items just get the free or lesser value! I do have the Amazon Prime Bonus so not sure if this interferes. I even tried to clamed items with a empty backpack, same thing message stating I clamed them but never showed in bag or bank!

05-Mar-2022 06:23:58 - Last edited on 05-Mar-2022 06:38:20 by Eternal Rose

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