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A legit billing question

Quick find code: 410-411-901-66247332

Gypsy2012
Feb Member 2006

Gypsy2012

Posts: 452 Silver Posts by user Forum Profile RuneMetrics Profile
Since this is a billing question, I ask that only mods with credentials respond.


I am currently paying my loyalty membership of $5/month.

IF I choose to do the "Premier Pass" for the 2 months of the up-coming Yak Track, will I lose my $5/month status?

If the answer is "No, I can keep my $5/month membership", then I want this in writing. Please understand my skepticism.

If the answer is "Yes, we'll start charging you at the new membership price after your 'Premier Pass' has expired", I also would like that in writing.

I wish I could have asked this privately with the billing department, but Jagex has chosen to put so many blocks between them and their customers.

26-Feb-2022 04:07:48

Tren
May
fmod Member
2003

Tren

Forum Moderator Posts: 92,614 Emerald Posts by user Forum Profile RuneMetrics Profile
Thread moved to the Community Led Payment Support Forum, for best results.

Purchasing Premier Pass for a Yak Track event, does not affect your membership.

A Premier Pass is an in-game extra, similar to purchasing Treasure Hunter keys, which unlocks the additional 'paid-track' of Yak Track awards for the current Yak Track event. (This is automatically unlocked for those with Premier Club membership)

https://runescape.wiki/w/Yak_Track
~Tren

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26-Feb-2022 04:39:21

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