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Google Play Bonds.

Quick find code: 410-411-829-66254136

F o x y s

F o x y s

Posts: 4 Bronze Posts by user Forum Profile RuneMetrics Profile
Hi, I need some help regarding bonds I've bought yesterday.

I have spent approx. $40 on bonds yesterday from the google app store since it's the only way I can get them. Pre-paid visa/mastercard gift cards don't work and I can't find any Runescape pre-paid cards where I live. (Quebec/Canada). It's been 30 hours since I have bought them and they are not in my account. I have used this account to buy them from the store but still checked if they were onto the Email I used to buy the bonds and unfortunately, they're not on this account, nor on the other account neither.

I have also checked if I could make an order again just in case I had to collect them that way but it says on Google Play that I have already bought the items in question. (3 bond package + 1 bond.)

I need help because frankly, I'm out of options and don't want to get a refund as I never use the app store to buy anything so it's like I have wasted $50.

Can you guys help me with that? What do I do? Thanks!

28-May-2022 00:53:22

F o x y s

F o x y s

Posts: 4 Bronze Posts by user Forum Profile RuneMetrics Profile
It's been 48 hours and I have not received anything whatsoever. I have also checked both this account (My main) and my Google play email just in case and I have not received anything.

Why sell bonds on the store if they do not work? I'm not the only one that had this happened to them and I surely won't be the last neither. Google accepted my payment and I don't have the option to buy bonds anymore because of this.

This is a problem on Jagex' part and not Googles. This is extremely disappointing and infuriating.

They should stop selling membership/bonds on Google Play if you can't even get them. I swear it's so complicated to get membership if you don't have a credit card. It's crazy.

I thank you for replying and trying to help, though. I understand you don't have any power to deal with this and it is not your fault.

Edit: I will wait another day and will post an update regarding this situation. I tried everything regarding the link you've sent me but so far, I haven't gotten anything yet. Thanks, though. I appreciate it.

28-May-2022 19:49:34 - Last edited on 28-May-2022 19:52:59 by F o x y s

F o x y s

F o x y s

Posts: 4 Bronze Posts by user Forum Profile RuneMetrics Profile
I had some funds left from my google play account and decided to try getting a week of membership to see if it works... and it worked instantly. I still didn't get my bonds though, which is weird.

28-May-2022 20:02:32 - Last edited on 28-May-2022 20:03:29 by F o x y s

F o x y s

F o x y s

Posts: 4 Bronze Posts by user Forum Profile RuneMetrics Profile
I have used a pre-paid google play card to fill up my account. I haven't gotten my money returned nor the bonds after more than four days at this point.

Sounds like I gotta get a refund... This is extremely disappointing. Why even bother putting bonds on sale on the Google Play store if they don't even work? I even have the order numbers /online receipts for both my orders (3 + 1 bonds)

Edit: Payments for the bonds got cancelled (weird.) and I'm going to get my money back at some point, I guess........ Thanks for your help, although I don't understand why the order got cancelled even though I paid for the bonds.

29-May-2022 20:22:30 - Last edited on 29-May-2022 20:32:38 by F o x y s

F o x y s

F o x y s

Posts: 4 Bronze Posts by user Forum Profile RuneMetrics Profile
I actually tried buying the bonds again and it worked. Got them instantly. Maybe they thought it was a red flag at first, payment got cancelled and when I got the membership, they saw it wasn't fraud or something?

Anyway, So yeah, thanks for your help! I'm going to go back scaping now!

30-May-2022 02:39:35 - Last edited on 30-May-2022 02:47:08 by F o x y s

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