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PremierClub and Mobile purchas
Quick find code: 410-411-815-66236883
Hi there
Had you ever played through the mobile app before?
If you hadn't it is possible your mobile started you off on a brand new account and this brand new account now has the Premier Club.
Do you have any confirmation messages about the purchase? e.g. a confirmation email.
The confirmation email will tell you the display name of the account you bought for.
Another possibility is that you just bought a regular membership instead of Premier Club.
You should be able to confirm exactly what you bought by checking the confirmation email.
Also, the same confirmation message appears in the 'Messages' tab in account management on your account.
Check the 'Messages' tab as it will tell you exactly what was bought.
If there is no confirmation message in the tab, it means you bought for another account.
Post back with what you find and I will refer you to the method to fix the problem.
InfamexD
Had you ever played through the mobile app before?
If you hadn't it is possible your mobile started you off on a brand new account and this brand new account now has the Premier Club.
Do you have any confirmation messages about the purchase? e.g. a confirmation email.
The confirmation email will tell you the display name of the account you bought for.
Another possibility is that you just bought a regular membership instead of Premier Club.
You should be able to confirm exactly what you bought by checking the confirmation email.
Also, the same confirmation message appears in the 'Messages' tab in account management on your account.
Check the 'Messages' tab as it will tell you exactly what was bought.
If there is no confirmation message in the tab, it means you bought for another account.
Post back with what you find and I will refer you to the method to fix the problem.
Forum Community Helper -
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24-Nov-2021 21:26:47
Ok, now I don't know what to say....
There is no Premier Club membership available for $75 that I can see in among the 16 main currencies used for buying Runescape membership (there might be a lesser used currency that charges $75).
Also, Google Play don't sell Premier Club.
Check that email very carefully and, if there is nothing on your account by now, I recommend you apply to Google Play for a refund as you clearly haven't received what you thought you were buying.
It is possible to buy Premier Club through a Steam account or directly from the website here.
There is no Premier Club membership available for $75 that I can see in among the 16 main currencies used for buying Runescape membership (there might be a lesser used currency that charges $75).
Also, Google Play don't sell Premier Club.
Check that email very carefully and, if there is nothing on your account by now, I recommend you apply to Google Play for a refund as you clearly haven't received what you thought you were buying.
It is possible to buy Premier Club through a Steam account or directly from the website here.
Forum Community Helper -
Information about Moderators and Community Helpers
25-Nov-2021 05:38:12
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