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Premier Club Difficulty

Quick find code: 410-411-796-66236002

AlaskaKate

AlaskaKate

Posts: 113 Iron Posts by user Forum Profile RuneMetrics Profile
I am already a Runescape member, but I'm having difficulty finding the right place to upgrade my membership. The app indicated I should go to settings, but I don't see anything. I don't see any instructions on your website either. Please help!

16-Nov-2021 20:53:00

Mrs Ana

Mrs Ana

Posts: 8,998 Rune Posts by user Forum Profile RuneMetrics Profile
Hey, AlaskaKate.

The direct link to purchase Premier Club 2022 is this: Buy Now .

This link may be obtained by navigating to
https://rs.runescape.com/premier-club
and clicking on the yellow "
BUY NOW
" button that was described above by DrauDaedolon :) .

16-Nov-2021 21:15:13 - Last edited on 16-Nov-2021 21:17:38 by Mrs Ana

Tren
May
fmod Member
2003

Tren

Forum Moderator Posts: 92,614 Emerald Posts by user Forum Profile RuneMetrics Profile
Thread moved to the Community Led Payment Support Forum for best results.

If your current membership is through mobile, you'll not be able to purchase Premier Club that way. See the Purchasing Premier Club article: Subscription section in the Support Centre, for more information and instructions on how to switch from a mobile subscription.
~Tren

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Account issues? ---> See Account Help

16-Nov-2021 21:20:40

AlaskaKate

AlaskaKate

Posts: 113 Iron Posts by user Forum Profile RuneMetrics Profile
I feel really disgusted that there aren't some simple steps laid out for mobile app members. If I cancel my membership and purchase a premier membership, will I lose everything I've accumulated? There must be thousands of other members in this situation. Please help!

16-Nov-2021 22:11:50

Malua
May Member 2006

Malua

Posts: 43,030 Sapphire Posts by user Forum Profile RuneMetrics Profile
Hi there
AlaskaKate


If your current subscription is paid through a mobile app, you need to cancel that subscription and wait for your account to return to F2p status before you can purchase Premier Club.

You don't lose any membership time you have purchased nor do you lose items or game progress gained while a member.
The only thing lost is time earned towards the next Loyalty Crown - this time resets.

Why can't a player buy Premier Club while on a mobile app based subscription?
The mobile app based payment system and the website based payment system are completely separate.
A player can use one or the other but not both together.
I understand that iOS mobile owners are going to be able to purchase Premier Club through The Apple Pay store soon but I haven't seen any news about Android mobiles and the Google Play store.
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17-Nov-2021 00:37:42 - Last edited on 17-Nov-2021 00:45:20 by Malua

AlaskaKate

AlaskaKate

Posts: 113 Iron Posts by user Forum Profile RuneMetrics Profile
Malua said :
Hi there
AlaskaKate


If your current subscription is paid through a mobile app, you need to cancel that subscription and wait for your account to return to F2p status before you can purchase Premier Club.

You don't lose any membership time you have purchased nor do you lose items or game progress gained while a member.
The only thing lost is time earned towards the next Loyalty Crown - this time resets.

Why can't a player buy Premier Club while on a mobile app based subscription?
The mobile app based payment system and the website based payment system are completely separate.
A player can use one or the other but not both together.
I understand that iOS mobile owners are going to be able to purchase Premier Club through The Apple Pay store soon but I haven't seen any news about Android mobiles and the Google Play store.

Thank you SO much for clearing part of this up. Hopefully, there will be an option available in the Google Play Store soon. Thank you for your time.

17-Nov-2021 00:58:17

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