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Did not receive membership

Quick find code: 410-411-749-66228448

Oct 2023

Lumby Club

Posts: 555 Steel Posts by user Forum Profile RuneMetrics Profile

I purchased recently membership for my account on mobile apple store and the payment went through but I do not have my membership. I have the transaction Id and payment id. Please help me receive what I paid for.

10-Sep-2021 17:39:27

Aug

2006

Mexk

Forum Moderator Posts: 19,606 Opal Posts by user Forum Profile RuneMetrics Profile

Hi there

I have moved your thread to a more appropriate forum.

It seems like the account you are posting from in fact is a member.

Are you please able to confirm whether your thread concerns the account you are using here?

Thanks!

¸,.•

Mexk

•.,¸

Stand up for what is right, even if you stand alone

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'°«„¸¸„»°'´¨

10-Sep-2021 17:51:57

May 2006

Malua

Posts: 43,030 Sapphire Posts by user Forum Profile RuneMetrics Profile

Please work through the troubleshooting on the Common Mobile Payment Issues support page, in particular the points under "Membership / Item not added to account" .

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10-Sep-2021 23:47:40

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