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Membership package issue

Quick find code: 410-411-745-66230789

Dec 2022

De Wes

Posts: 12 Bronze Posts by user Forum Profile RuneMetrics Profile

So yesterday i bought the massive membership package though google play, i checked with google play themselves if the payment went through and it was succesful. I double checked if i bought it on the right account and it was correct but in-game it says i'm still not a member. What can i do here?

29-Sep-2021 10:14:33

Jan

2006

Rooh

Forum Moderator Posts: 40,618 Sapphire Posts by user Forum Profile RuneMetrics Profile

Moved to Payment Support.

Who's the cat that won't cop out when there's danger all about?

29-Sep-2021 11:47:06

May 2006

Malua

Posts: 43,030 Sapphire Posts by user Forum Profile RuneMetrics Profile

Hi there

DieEneWesley

It can take up to 24 hours for a purchase made through the mobile app to be added to your account.
Information: Common Mobile Payment Issues check the points under "Membership / Item not added to account"

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29-Sep-2021 14:03:28

Dec 2022

De Wes

Posts: 12 Bronze Posts by user Forum Profile RuneMetrics Profile

It's been 24 hours and it's still not showing up,can anybody help?

29-Sep-2021 17:34:56

May 2006

Malua

Posts: 43,030 Sapphire Posts by user Forum Profile RuneMetrics Profile

It looks like it has finally been added.

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29-Sep-2021 22:59:47

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