forums.rs

Forums

Premier membership issues

Quick find code: 410-411-735-66236844

Baxkwoodz

Baxkwoodz

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile
Hello, I’ve already cancelled my Apple subscription for membership. I have 4 days remaining and it will not allow me to purchase premier membership due to this. Can you guys PLEASE cancel my remaining few days so I can purchase premier today ? I’m begging you to help.

24-Nov-2021 16:45:38

Corder
Oct Member 2017

Corder

Posts: 27,892 Sapphire Posts by user Forum Profile RuneMetrics Profile
Hi, unfortunately this is an issue with Apple that Jagex is unable to help with.
Apple can reset your subscription by requesting a refund. But, as you only have 4 remaining days they might not be able to grant your wish.
https://support.apple.com/en-ca/HT204084
Life is like a camera: Just focus on what's important, capture the good times, develop from the negatives, and if things don't work out, take another shot !

24-Nov-2021 17:02:43

Corder
Oct Member 2017

Corder

Posts: 27,892 Sapphire Posts by user Forum Profile RuneMetrics Profile
Apple, Google etc. do not allow additional subscriptions to be added on top - this is a limitation on their end, unfortunately. :(
This can be avoided by purchasing through the website or in-game bonds going forwards!

Edit: sorry, it appears you'll have to request a refund through Jagex instead as I've read someone else having the same issue who were asked by Apple to contact Jagex instead.
Request a refund Life is like a camera: Just focus on what's important, capture the good times, develop from the negatives, and if things don't work out, take another shot !

24-Nov-2021 17:24:03 - Last edited on 24-Nov-2021 18:09:14 by Corder

Quick find code: 410-411-735-66236844 Back to Top