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One bond just goes "poof"

Quick find code: 410-411-727-66227351

Malua
May Member 2006

Malua

Posts: 43,030 Sapphire Posts by user Forum Profile RuneMetrics Profile
Hi there
Strraberrry


The answer depends on how you answer this question:
Have you only just bought the Bonds or had you had them for a number of months?

If you had them for a number of months, there is an issue arising from the login lockout problem earlier this year.
The information and contact link is on the Login lockout restoration support page.

If you only just bought the Bonds, it is more likely that one purchase failed and the money will be returned into your account.
Information: Unsuccessful payment

If both Bonds were on your account, the usual answer would be that both Bonds were redeemed rather than just one Bond.
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01-Sep-2021 09:26:59 - Last edited on 01-Sep-2021 09:33:55 by Malua

Strraberrry

Strraberrry

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile
I recently bought 2 bonds, saw that I had them in my bond pouch. I then redeemed one, for the time of one bond membership, and go to check my bonds, and the other was gone. and I still only had the time of one bond membership used with 2 being used up. I was planning on saving one bond for a bit.

01-Sep-2021 21:01:15

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