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Annual sub vs. Premier Club

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Scions

Scions

Posts: 31 Bronze Posts by user Forum Profile RuneMetrics Profile
I recently renewed my annual subscription with my head in the clouds apparently. I noticed my sub was running out and apparently panicked and didn't think about the Premier Club at all :( When I tried to enter the Premier portal I was denied. Is there a way to resubmit my annual subscription as a Premier Club member? I do enjoy the benefits and have been enrolled the past two years.

27-Dec-2020 05:08:53

Malua
May Member 2006

Malua

Posts: 43,030 Sapphire Posts by user Forum Profile RuneMetrics Profile
Hi there
Scions


There are two different pathways for paying, depending whether you want the regular subscription or whether you want Premier Club.

The only way to access the Premier Club payment system is via the banner ad on the website homepage.
If you go directly into account management and head to the payment system that way, you won't see Premier Club, just the ordinary memberships.

If you want to swap, you will need to message Billing Support and get them to assist.
Go to the Refunds support page and click on the 'Contact Us' button to navigate to a message form.
Navigation: Contact Us -> No -> Jagex/Steam -> Request a Refund
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27-Dec-2020 08:34:30

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