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cant pay for mems normally

Quick find code: 410-411-689-66220865

Furry Yoshi

Furry Yoshi

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
this account's membership payment never processed correctly after recieving membership for 2 days. after 2 days my 11.99$ was deposited into my bank. The bank claims no blocks or charge back was given. so the screw up is on jagex's end as usual. my other 11 accounts payed for membership flawlessly.

interac was broken too (probably the banks fault) so i was forced to use paysafecard to pay the unsettled balance. now i can log in again. thing is i dont have an active subscription. the only two options im given now is paysafe or interac. Are debit and credit options banned from my account now because the other accounts i have display4 payment options. this one only paysafe and interac./ appreciate the help. but either way jagex is getting half the money i give them from now on. Converting to bonds for free membership because of this archaic system they employ.

WE ALL KNOW ITS JAGEX OR THE BANK THAT SCREWED UP ( MY BET IS JAGEX'S WEBSITE). I NEVER ASKED FOR A CHARGEBACK AND THEY CLAIM THEY MADE NO EFFORT TO DO SO, SAYING THAT ITS ON JAGEX'S SIDE THATS THE PROBLEM! i HAVE SCREEN SHOTS OF THE LIVE CHAT PERSON AT TD BANK SAYING ITS NOT THEM THAT IS THE PROBLEM. THANKS AGAIN

Thanks for any help. or if someone can help me correct my mistake ( if any)

02-Jul-2021 02:27:23 - Last edited on 02-Jul-2021 02:33:45 by Furry Yoshi

Malua
May Member 2006

Malua

Posts: 43,030 Sapphire Posts by user Forum Profile RuneMetrics Profile
Hi there
Jadda Hutt


It sounds like Jagex have restricted your payment options due to the chargeback.

If you did not initiate a chargeback you should challenge to try to get your payment options opened back up again.

The contact point is on the Settle an Unpaid Balance information page.
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03-Jul-2021 02:07:29

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