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Hi, i want to know why i received Jagex Support Message in my mailbox a week ago?
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The service mail contains topics about request payment block, and disable account request.

Is this legit automated mail after too much mtx is done in one day?
Or is there a possibility that a hijacker had access to my mailbox and contacted Jagex, without my knowledge, to request account deletion?

I never requested such mail from Jagex. And therefor would like to know how the mail got in my inbox?

Please let community helper or Moderator answer this post, my paranoia level is 10/10.

Never delete my account Jagex!

Please help!

23-Nov-2022 16:50:38

side note, today i lost my mobile phone with authenticator. And therefor did 2x recovery appeal. Please ignore those 2x appeal because i found my mobile phone back.

23-Nov-2022 16:51:29

23-Nov-2022 21:42:34

Hi there Malua, i double checked the Jagex Service Message in my Trash on my phone that is always offline.

The message from zendesk Jagex, does not contain my display name. Also does not contain my login name, in the mail.

I am asked to reply, and there are 2x url hyperlinks in the mail.

So i can assume my mail address got leaked, and i got a phishing mail right?

Thanks again, for the quick support Malua.

24-Nov-2022 07:58:51

24-Nov-2022 08:26:22