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Bond purchased thru Google pay

Quick find code: 410-411-625-66211781

Oct 2023

Czumba

Posts: 15 Bronze Posts by user Forum Profile RuneMetrics Profile

I purchased a bond through Google pay , but haven't recived any mail or bond yet and payment says sold by jagex..

14-Apr-2021 22:45:33

May 2006

Malua

Posts: 43,030 Sapphire Posts by user Forum Profile RuneMetrics Profile

Hi there

PureKE_range

Troubleshoot the issue by working through the instructions under "Membership / Item not added to account" on the Common Mobile Payment Issues support page.

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14-Apr-2021 23:22:51

Oct 2023

Czumba

Posts: 15 Bronze Posts by user Forum Profile RuneMetrics Profile

Can u elaborate how does that help because it's just read only but doesn't puts bond in account

15-Apr-2021 05:13:11

May 2006

Malua

Posts: 43,030 Sapphire Posts by user Forum Profile RuneMetrics Profile

Google Play purchases can take up to 24 hours to be delivered to a Runescape account.
Check that the purchase was made for the correct Runescape account (check any other RS accounts you own).
And the final point is:
If your Google Play payment was definitely successful visit the in-game store and you should receive a prompt to pick up your purchase. Make sure you're logged into the same Google Play account that you made the purchase on.

Also try this:
A few days ago another player reported that, after waiting 24 hours and no Bond, they cancelled the purchase through Google Play and purchased again. The replacement purchase was delivered almost straight away.

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15-Apr-2021 08:49:16

Oct 2023

Czumba

Posts: 15 Bronze Posts by user Forum Profile RuneMetrics Profile

thanks ..

15-Apr-2021 08:58:11

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