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lost both accounts

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Psoc
Oct Member 2022

Psoc

Posts: 15 Bronze Posts by user Forum Profile RuneMetrics Profile
I now have lost both my memberships because we are now being directed to a third-party spot that does not offer credit card purchases. this is both upsetting and ridiculous please fix this problem I have been a member since 2010

23-Mar-2021 16:50:33

Malua
May Member 2006

Malua

Posts: 43,030 Sapphire Posts by user Forum Profile RuneMetrics Profile
Hi there
Psoc


Is this issue related to your earlier post in August last year? meaning are you only being given the option to purchase with a PaySafeCard?

If it isn't, the only other thing I can think of is that you are in one of the 'Global Partner' zones and have to pay through them (South America, Central America, Mexico).

If you are in a Global Partner zone, you won't be able to change the payment arrangements.
If you are not in a Global Partner zone, you need to message Billing Support to discuss the problem with them.
Go to the Common Credit Card Issues support page and use the 'Contact Us' button to navigate to a message form.
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23-Mar-2021 21:33:25

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