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QnA
Dec Member 2023

QnA

Posts: 673 Steel Posts by user Forum Profile RuneMetrics Profile
Hey all! I've had a reoccurring message for a few days now that basically says something along the lines of "you have a pending purchase, would you like to apply it to this account?" I always click yes, but nothing new comes through.

I've purchased a few bonds recently so I'm wondering if perhaps those items have already come through, but the message is bugged and decides, intermittently, to pop up and say hello.

20-Jan-2021 13:08:58

Malua
May Member 2006

Malua

Posts: 43,030 Sapphire Posts by user Forum Profile RuneMetrics Profile
Hi there
QnA


Check the registered email of your account as any purchases are confirmed with an email.
Check other accounts you own. Check their registered emails.
If you have been buying through Google Play or Apple Pay, check there in case you have something waiting to be picked up.

You can contact Billing Support via the 'Contact Us' button on the Unknown transaction support page if you want them to check your account.
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20-Jan-2021 21:33:03

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