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can’t login/billing system

Quick find code: 410-411-506-66195794

Jun 2020

Ladie Gaga

Posts: 16 Bronze Posts by user Forum Profile RuneMetrics Profile

someone please help, it won’t let me login to my runescape account because I got a refund and it shows up saying it has to do with the billing system, I’m really scared that it won’t allow me to use my account again and I’ve put so much time into my account and I would be devastated to lose everything, does anyone have any idea when it will allow me to log back on if they’ve had this issue before? I really hope I can get my account back Skybes

29-Dec-2020 17:12:39

Iron Robsham

Posts: 1,192 Mithril Posts by user Forum Profile RuneMetrics Profile

The Account Help forum is more likely to get you a useful response, you should maybe try posting there.

Link Anyone requesting updates to make ironman easier should be renamed wannabe-man and have their ironman icon replaced with a dunce hat.

29-Dec-2020 17:24:29

Nubby Nubnub

Forum Moderator Posts: 7,703 Rune Posts by user Forum Profile RuneMetrics Profile

I've moved your thread to the Payment Support section of the forums, where you are more likely to find the help you need.

29-Dec-2020 17:30:52

May 2006

Malua

Posts: 43,030 Sapphire Posts by user Forum Profile RuneMetrics Profile

Hi there

degrasssi

Go to the Settle an Unpaid Balance support page and read through it.
You will have to follow the instructions on that page.
If you want to message Billing Support about the issue, there is a 'Contact Us' button at the bottom of the page you can use.

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29-Dec-2020 22:29:03

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