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Double Payment Message

Quick find code: 410-411-444-66190866

The Marvels

Posts: 1,443 Mithril Posts by user Forum Profile RuneMetrics Profile

Hi,

I have received two messages in my account inbox confirming membership payments on two dates in October. The second confirmation was on the usual expected date and the unexpected message 12 days earlier.

I can't see any transaction on my bank statement for the unexpected confirmation.

Any ideas why I have received this message? I have checked Jagex contact page but there doesn't appear to be a relevant section or even a generic section for this to be raised.

Thanks

Our thoughts though irreducibly anthropomorphic need not be anthropocentric.

25-Nov-2020 23:59:32 - Last edited on 26-Nov-2020 00:02:01 by The Marvels

May 2006

Malua

Posts: 43,030 Sapphire Posts by user Forum Profile RuneMetrics Profile

Hi there

Conifers

You can contact Billing Support to ask via the contact point on the Unknown transaction support page.

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26-Nov-2020 07:18:23

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