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Your payment has been refused

Quick find code: 410-411-443-66189347

Dec 2023

Officerdoofi

Posts: 2,307 Mithril Posts by user Forum Profile RuneMetrics Profile

I keep getting a message saying my payment has been refused. I have made several purchases over the dxp weekend and just want to buy my premier membs. thanks

16-Nov-2020 20:41:08

May 2006

Malua

Posts: 43,030 Sapphire Posts by user Forum Profile RuneMetrics Profile

Hi there

Officerdoofi

Please work through the Unsuccessful payment troubleshooting page.

If you cannot find a reason or fix in there, it may just be that you have hit your accounts purchase limit.

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16-Nov-2020 23:13:43

Dec 2023

Officerdoofi

Posts: 2,307 Mithril Posts by user Forum Profile RuneMetrics Profile

Did it. And unless that purchase limit lasts 48 hours it's not that either. Still refused this morning but charges stay on bank account. -.-

17-Nov-2020 14:15:09

May 2006

Malua

Posts: 43,030 Sapphire Posts by user Forum Profile RuneMetrics Profile

The charges showing on your bank account is your bank, holding the money out because they can see you made an online purchase but they cannot see it did not succeed.
They will return the money in to your account after a set waiting period.

If the purchase limit is the problem, it might be a week before you are able to purchase again.

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17-Nov-2020 20:23:09

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