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Bought 2 bonds

Quick find code: 410-411-427-66188477

Dec 2023

Yelpsi

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile

I bought 2 bonds seperately via paybysms. 1 i got but the other one i didnt get..Can somebody help me?

10-Nov-2020 22:33:15

May 2006

Malua

Posts: 43,030 Sapphire Posts by user Forum Profile RuneMetrics Profile

Hi there

Yelpsieee

Do you have confirmations for both purchases?

There are two possibilities with this:
1. the other purchase actually did not succeed
2. you purchased one Bond for the wrong game version

If it is point 1. your money will be returned into your account. Work through this support page: Unsuccessful payment

If it is point 2. and you definitely have confirmations from Jagex for both purchases, check both game versions. If you find the other Bond in the wrong game version, use this support page to get to a message form: Find my Bonds

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10-Nov-2020 22:43:08

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