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Big Fat Clok
Oct Member 2023

Big Fat Clok

Posts: 8 Bronze Posts by user Forum Profile RuneMetrics Profile
Hello,

On the 7th of June my PayPal account has been charged for a month of membership subscription. The money has been charged on my bank account on the 9th of June.

But I have no membership status, i send an email trough PayPal earlier but didn't get a response.

I don't need a refund but can I just have my membership status for a month?

Kind regards,

Enes

16-Jun-2020 13:33:32

Malua
May Member 2006

Malua

Posts: 43,030 Sapphire Posts by user Forum Profile RuneMetrics Profile
Hi there
DEES NUTZZ


Have you checked each of your RS accounts?

To identify all the Runescape account logins you have: Forgotten login support page
Log in to each of these accounts and check if a membership has been added to one.

Check your PayPal account to see if you can find anything that identifies which RS account the membership was applied to.

Support page: Common PayPal Issues
There is a link in there to contact PayPal support and a link to contact Jagex Billing Support.
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