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Outstanding balance? Thread is locked

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Fulfil

Fulfil

Posts: 8 Bronze Posts by user Forum Profile RuneMetrics Profile
My account was hacked, I just got it back and disabled the authenticator that they put on the account. But when I went to login it says that it was unsuccessful. But could be sorted out by visiting the billing system. I go my messages and find out that the hacker tried to put membership on the account but then got paypal to refund it or something? But did this like 10 times?????? now theres like a 300$ balance that I have to pay to get onto my account.?

The account name is "Budmon" - Just Realized ive sent this on my main account.

Please help,

P.S im checking my other accounts now... hope the hacker didnt do this to all my accounts.. my mains were safe as they have authenticator.

Thanks

10-May-2020 15:30:04 - Last edited on 10-May-2020 15:31:14 by Fulfil

Rycia

Rycia

Posts: 8 Bronze Posts by user Forum Profile RuneMetrics Profile
I have the same issue right now and it's been a week with no resolution from support.

I have a membership that expires in 2 days which I doubt will be reinstated since support seems like they're just going to ignore me. I got it from Twitch Prime rewards.

I hadn't played in a long time and my account got hijacked with unpaid balance I did not incur. the one day of the year I logged in...

Having to post everywhere on the forum to get this resolved, I guess.

Edit: fixed, but membership from twitch prime wasn't reinstated.

07-Jun-2021 01:05:58 - Last edited on 07-Jun-2021 01:46:46 by Rycia

Twillow
Aug
fmod Member
2005

Twillow

Forum Moderator Posts: 49,253 Sapphire Posts by user Forum Profile RuneMetrics Profile
Hello Arashi_Faust

Welcome to the forums!

In the future, when you have an issue, it is best to create your own thread rather than hijack old threads. That also avoids duplication.

In this case, a community helper has responded to your situation on this thread. Please use that thread to continue the exchange, if needed. Thanks!

all the best
like a chica cherry cola

@Twillow_RS|| #teamblue|| #Purple4life

07-Jun-2021 02:30:16 - Last edited on 07-Jun-2021 02:35:01 by Twillow

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