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QueenElvarg

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile

I wrongly purchased a whole year membership for my osrs hcim instead of my main on 12-Aug.
I created a support ticket to jagex same day and haven't touch both acc for 10 days. I did not receive any response from jagex since then.
If they don't want to follow my case why don't they just simply reply No to me via email so I don't need to keep waiting endlessly?

22-Aug-2023 14:11:52 - Last edited on 22-Aug-2023 14:18:03 by QueenElvarg

Mrs Ana

Posts: 8,998 Rune Posts by user Forum Profile RuneMetrics Profile

Hey, QueenElvarg.

They are currently experiencing delays with their response times, as mentioned here: Delayed response times . Just try to be a bit more patient and once your ticket reaches the queue, then you will be taken care of.

22-Aug-2023 17:57:03 - Last edited on 22-Aug-2023 17:57:34 by Mrs Ana

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