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I'm having issues logging in

Quick find code: 410-411-172-66277220

Sep 2023

Brew Man

Posts: 7 Bronze Posts by user Forum Profile RuneMetrics Profile

The website keeps saying the password is wrong, (even though it double, triple quadruple checked). I can log into the normal game just fine, but not the website. Either two messages "your login or password was incorrect, please try again" OR
"We are currently experiencing technical difficulties, please try again later"
I tried two dif browsers, i tried mobile, and nothing seems to work. Any ideas?

Thanks.

26-Mar-2023 21:11:22

Sep 2023

Brew Man

Posts: 7 Bronze Posts by user Forum Profile RuneMetrics Profile

Oh also, when i go to their support page, the "form you are looking for doesn't appear to exist at this location".....

is their website ALL kinds of broken atm? lol

26-Mar-2023 21:13:23

May 2006

Malua

Posts: 43,030 Sapphire Posts by user Forum Profile RuneMetrics Profile

Hi there

Brew Man

Are you using your login/password to log into the game? or are you using a linked, shortcut login?

That error message "form you are looking for doesn't appear to exist at this location" indicates to me that you are using an older form of the website, maybe a cached website.
Try the troubleshooting articles in the Support Centre. link: Website

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27-Mar-2023 00:01:38

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