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Cannot access Members world

Quick find code: 410-411-157-66278144

Luci Aeres

Luci Aeres

Posts: 3 Bronze Posts by user Forum Profile RuneMetrics Profile
Hello,

I have paid for membership, however every time I try to log into W50 (Aussie Members World), it says I need to be a member to access. I was able to get into W50 this morning (around 8 hours ago) and now I'm trying to log back in and it won't work. I was able to join the F2P worlds, however still could not access member stuff. I paid for the 1 month membership 2 WEEKS ago.

This is an absolute waste of money if I'm unable to access member's worlds as well as content and the membership really is the only thing I pay for for myself (as 95% of my money goes to rent as well as my partners illness) to have some sort of stress relief.

Please, any information or any help would be amazing because I don't want this to happen again, and my only form of stress relief is making me even more stressed due to not being able to access member's content, even though I am a member...

11-Apr-2023 07:56:39

Luci Aeres

Luci Aeres

Posts: 3 Bronze Posts by user Forum Profile RuneMetrics Profile
I have, this account is my main and the only one that is logged in.

I am on mobile, however that has never been a problem. The app goes alright.

In lobby, it states that I've got membership going however I am not able to reach members content - I checked subscription dates, and I've still got 2-3 weeks left before renewal.

I tried reinstalling, checking for updates just in case it had anything to do with the app, and I still get the same problem.

Hopefully we're able to figure it out!

11-Apr-2023 21:55:56

Luci Aeres

Luci Aeres

Posts: 3 Bronze Posts by user Forum Profile RuneMetrics Profile
I was able to get back into W50 after about 16 hours of not being able to.

After reset, I jumped on to see if I could enter the members world as well as content and I was able to.

I'm not sure what was happening, or why I was unable to access any members content however I hope this doesnt happen again!

You may delete/close the thread if you'd like, however I will post again if it happens again!

12-Apr-2023 02:25:38

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