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I can't log into my account

Quick find code: 410-411-150-66275067

thatnub212

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile

I can't log into my account because of a nearly 200 dollar unpaid balance in bonds on my account. I haven't gotten into this account in years and would love it back...

20-Feb-2023 15:32:46

Dec 2023

Ishkoten

Posts: 45 Bronze Posts by user Forum Profile RuneMetrics Profile

Try asking billing department.

At the top right of the website (Runescape.com) there should be a 'Support' button next to Account.

Click the support button.

Scroll down and click on 'Purchases'

In the 'Manage payments' menu click on Unpaid Balance.

Scroll down and click 'Contact us' and then just go from there.

They say responces can take up to 48 hours. Good Luck.

20-Feb-2023 15:57:12 - Last edited on 20-Feb-2023 15:57:42 by Ishkoten

thatnub212

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile

thank you!

20-Feb-2023 16:03:39

Jul

2004

Ms Toxicity

Forum Moderator Posts: 78,322 Emerald Posts by user Forum Profile RuneMetrics Profile

So that you find the assistance that you seek, your thread has moved to this forum.

I suggest that you follow the advice above and check out the Unpaid balance page of the Support Centre.

If you have any further questions, you are welcome to ask them here.

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20-Feb-2023 16:07:27

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