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disconnecting today

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Muzan-sama
Dec Member 2020

Muzan-sama

Posts: 708 Steel Posts by user Forum Profile RuneMetrics Profile
Hi there
ELITE STACK
,

I just answered a similar question on server disconnections, and so suspect that this may perhaps be something that is happening on Jagex's end. The advice I gave can be found below, however given my knowledge now that more than one player has experienced this, I would suggest giving it 24 hours before doing anything too drastic to your network configuration. Please find the information below:

Muzan-sama said :
I would first suggest clearing your cache and ensuring that your graphics drivers are up to date, as this is a very common cause for disconnections. The following links will provide you with information on how to perform these two tasks:
1. Clear cache .
2. Updating graphics drivers

If the issue persists, I would recommend reading through the Common connection solutions Support page which provides a couple of other alternatives, such as resetting your WINSOCK, IPv4 TCP/IP and IPv6 TCP/IP stack, which may help to restore your connection by correcting a corrupted network configuration.

Unfortunately if the issue persists, then your final option would be to click the 'Contact Us' button on the bottom of the Common connection solutions Support page provided above, and contact Jagex directly regarding your issue. You may also need to contact your ISP (internet service provider) to make sure that your connection is not inhibited in any manner.
Best of luck. | RuneScape Support | Code of Conduct | Account Security |

07-Mar-2023 11:44:22

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