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Game crashes after teleporting

Quick find code: 409-410-789-66284930

Rang3rDanger

Rang3rDanger

Posts: 12 Bronze Posts by user Forum Profile RuneMetrics Profile
I've been trying to find help but haven't been successful. For reference, I play on mobile(iPhone) and the New Official Client through the Jagex Launcher (MacBook Air). Whenever I teleport in game, there is chance the game crashes. It doesn't do it every time I teleport but it does enough to be annoying. The type of teleport doesn't matter. It's crashed using the ring of dueling, tabs, and teleport spells. It does NOT crash using runelite or the old java client. Is anyone else having these issues and are there any j-mods that can help me out or point me in the right direction? Yes, I have already deleted and reinstalled on both platforms. Thanks for your time!

08-Aug-2023 22:51:22

Zeffirino
Jan Member 2023

Zeffirino

Posts: 389 Silver Posts by user Forum Profile RuneMetrics Profile
The best place for technical issues with the game is the Community Led Technical Support forum.

I've been experiencing this too on a Windows desktop using the new client. At this stage it's worth sending in a bug report so the testers can know more details about this issue which I have no doubt will be fixed eventually :)

09-Aug-2023 04:08:33

Local Files
Oct Member 2021

Local Files

Posts: 420 Silver Posts by user Forum Profile RuneMetrics Profile
There currently is a crashing issue when teleporting to a new area. The client will crash due memory loss. The developers are aware of the issue and are working on it - they also suggest to turn your volume off. This will temporarily fix the crashing bug. Some players have been able to get rid of the crashing issue by removing and/or deleting the client, restart their device and redownload it after.

If you haven’t already I would suggest you to join the official OSRS Discord. Mod Gecko keeps us up-to-date on all things mobile and would love to get in touch with people experiencing this crash problem. You will be able to find the Discord invite link to both official Runescape and OSRS Discord servers here; Official Runescape & OSRS Discord server (click here) (this will open a new window) .
Ooh, shiny things!

09-Aug-2023 15:20:35 - Last edited on 09-Aug-2023 15:24:59 by Local Files

roachy20
Nov Member 2020

roachy20

Posts: 3 Bronze Posts by user Forum Profile RuneMetrics Profile
Can confirm that I have the same issue you are having right now, it occurs every time I go to a new area or city the client would freeze and not crash and the “Loading - Please Wait” as well as the percentage that would either get stuck at 0% or 50% preventing me from interacting with the client and the only way to resolve the issue is to either completely kill the application through task manager or close the application and then reload and log back in again and ta da it fixes itself. I don’t ever recall something like this happening while using the good old Java client, haven’t had a single problem with that thing but I do know at some point it’s going to become obsolete in the coming months/years.

I’ve had similar issues such as

-Using the world switcher where the client would exhibit the same behavior however you could still interact with the client by clicking on the map and your character would move to that location, you could interact with your inventory, stats,prayer, and other slots, the only thing is that the game screen which shows your character would be completely dark and stuck on the “Loading - Please Wait” no percentage or anything and it will stay like that until you do what I’ve mentioned earlier in the post.


Ever since I’ve upgraded to the jagex account 2 days ago they were other issues I’ve had with the OSRS official client via Jagex Launcher:

- NPC’s not appearing visible in the game preventing you from talking to them or their heads not appearing in the chat dialogue when speaking to them, an example of this would be Squire (Veteran) at pest control and a few other NPC’s as well

- The Building block (the one that you melee at) not being visible at the POH

- The interface when using the spirit tree to teleport to places doesn’t have the scroll overlay and makes it look transparent in game

The list goes on and on, I really hope they can fix this issue ASAP have heard nothing for the past 2 months.

14-Oct-2023 06:45:21

Hypno Shade

Hypno Shade

Posts: 2,108 Mithril Posts by user Forum Profile RuneMetrics Profile
I also have the same issue and notice the amount of people with the same problem - When is this getting fixed?
My issues

1. Half the world map is black
2. game freezes when anything loads - sticks at 50%
3. Most monsters float
4. World switching the whole screen goes black

What a nice environment for all the hard core ironmen

When this is forced how many HC deaths in first week?

31-Oct-2023 13:05:07

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