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Game crashes when opening Bank

Quick find code: 409-410-766-66274592

Smaller PD
Feb Member 2019

Smaller PD

Posts: 14 Bronze Posts by user Forum Profile RuneMetrics Profile
Edit: resolved - thanks :wink:

This feels like some sort of data corruption bug specific to this account.

Starting about an hour ago (today, but not immediately the first time I logged on after update), every time I attempt to open my bank, the game crashes and lands me back in lobby or login screen (this is inconsistent -- it was lobby, but now its doing login screen). If the bank pin is required, it lets me enter the bank pin and then immediately crashes after I hit the final digit.

Everything else seems to work. I can move around. I can teleport. I can trade. I can switch worlds. I can open bank deposit box and grand exchange. I just did warbands, etc.

This is only impacting *this* account. My other accounts do not have this issue.

It is reproducible within a client that works for my other account -- I can go from it working on one account, switch to this account, reproduce issue, and then switch back to my other account in the same client and it behaves correctly. It is reproducible on both Desktop NXT client, and on Android mobile client. It is reproducible at multiple banks, on multiple worlds, on both F2P and P2P.


I've already submitted an in-game bug report.

I doubt these specs are relevant:

Game Version (OSRS/RS3):RS3
Type of client used (Java/NXT/Mobile/3rd Party): NXT
Operating System (Windows/Mac OS/Linux or Android/iOS Version): Windows 10
Laptop/Desktop/Phone/Tablet: Desktop
Processor: Intel i7-6700k
Graphics Card: NVIDIA GeForce GTX 1070
RAM: 64GB


Game Version (OSRS/RS3):RS3
Type of client used (Java/NXT/Mobile/3rd Party): Android Mobile
Operating System (Windows/Mac OS/Linux or Android/iOS Version): Android 13
Laptop/Desktop/Phone/Tablet: Pixel 6 Pro (Android Phone)
Processor: Octa-core, 2800 MHz, Cortex X1, 64-bit
Graphics Card: Mali-G78 MP20
RAM: 12GB LPDDR5

14-Feb-2023 06:45:00 - Last edited on 19-Feb-2023 22:58:30 by Smaller PD

Smaller PD
Feb Member 2019

Smaller PD

Posts: 14 Bronze Posts by user Forum Profile RuneMetrics Profile
Random things I tried (that I did not expect to work):
- Reproducible after Windows Update and Installing newest Nvidia GPU Drivers and rebooting
- Reproducible on legacy world.

14-Feb-2023 08:24:00 - Last edited on 14-Feb-2023 08:24:28 by Smaller PD

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