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Mobile crash on login screen

Quick find code: 409-410-757-66292682

Un Bolivable
Oct Member 2023

Un Bolivable

Posts: 349 Silver Posts by user Forum Profile RuneMetrics Profile
Hi, I have a brand new phone, tried out a few games like CoD mobile, Minecraft, OSRS, everything works fine except Rs3. The app used to crash on the graphics auto-config on the first time it launched, but I was able to bypass that. Now the login screen shows for a few seconds and then crash. I was able to go once or twice in the lobby, but eventually crashing before I could enter the game. The screen flickers every ~0.5 secs before force quitting after 1-3 secs.

Cellphone specs :

Device : Redmagic Pro 9
Model : NX769J
OS : Android 14
Interface : Redmagic OS 9.0
CPU : Qualcomm Snapdragon 8 Gen 3 SM8650
Processor clock : 3.3GHz
Cores : 8
GPU : Qualcomm Adreno 750
RAM : 16GB
Storage : 512GB

Was mostly wondering if it was a Jagex issue or an technical issue on my end, but since every other game I tried seemed to work, I have my doubt. Maybe some compatibility issues with some of the hardware on that specific cellphone?

One more thing to note, I also tried changing a few GPU settings on my phone. Changing MSAA, anisotropic filtering, texture quality, changing refresh rates from 60 to 120Hz. All varieties of high performance or power saving modes failed and gave the same crashing result.
~ 5.6B XP - Living the Ironman life now ~

05-Jan-2024 07:21:08 - Last edited on 05-Jan-2024 07:27:55 by Un Bolivable

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