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Mobile will not run on mobile

Quick find code: 409-410-634-66216916

I takenobull
Nov Member 2022

I takenobull

Posts: 1,221 Mithril Posts by user Forum Profile RuneMetrics Profile
For weeks ive been seeking help with this and after trying every trick i know or found i still cannot play mobile on my mobile network. Can anyone help please. Ive recently switched carriers to cricket but dont see how that could be a problem as all other games will run. Fortunately i have wifi now but if i leave where im living i wont so this will obviously force me to stop playing rs. WTF?

27-May-2021 04:02:36

Corder
Oct Member 2017

Corder

Posts: 27,892 Sapphire Posts by user Forum Profile RuneMetrics Profile
Hello. We'll need to know a few things!
What is the error you're getting?
Which game are you playing?
What is your mobile device model/OS?
Life is like a camera: Just focus on what's important, capture the good times, develop from the negatives, and if things don't work out, take another shot !

27-May-2021 11:37:45

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28-May-2021 19:38:58

onkymoo
Nov Member 2022

onkymoo

Posts: 223 Silver Posts by user Forum Profile RuneMetrics Profile
Yeah listen I've been in mobiles testing for well over a year. Why is it now I can NO LONGER USE MY TABLET. I'm on the road for work for months at a time. I've been playing on my tablet for two months now. Paying for.bomds to catch up on all this new gear and Skilling. And I wake up and now you no longer support my tablet?? This better be temporary man it's the entire reason I bought a tablet and membership. Been here for years.

01-Jun-2021 18:49:57

Dargonhuman

Dargonhuman

Posts: 28 Bronze Posts by user Forum Profile RuneMetrics Profile
Same for me. I tried to login to RS Mobile today and was given the message "This app is no longer compatible with your device". I've been a beta tester for the app since it launched, why is this happening? I sincerely hope this is either another glitch with the beta app or them discontinuing it ahead of taking it out of beta.

02-Jun-2021 02:51:03

Corder
Oct Member 2017

Corder

Posts: 27,892 Sapphire Posts by user Forum Profile RuneMetrics Profile
Hello,

Please check you're running Android 8.0 or higher. There are more possible explanations to why you're unable to run the game here: Mobile FAQ Technical
Life is like a camera: Just focus on what's important, capture the good times, develop from the negatives, and if things don't work out, take another shot !

02-Jun-2021 02:57:00

AlistevAlder
Jan Member 2018

AlistevAlder

Posts: 23 Bronze Posts by user Forum Profile RuneMetrics Profile
Came back to the game in large part to the beta invite. Now I can no longer play using the tablet I have been using all along. On an 8 inch tablet game is workable other than chat. On my phone it's useless. Please open the app back to tablet users.

02-Jun-2021 15:37:16

I takenobull
Nov Member 2022

I takenobull

Posts: 1,221 Mithril Posts by user Forum Profile RuneMetrics Profile
Runescape mobile
My device is model sm-a516u
It runs android 11
There is no error message the app opens the loading bar fills about
5% and the app crashes. This happens every single time I try to open it with Mobile data. Wi-Fi works perfectly every time

05-Jun-2021 19:16:02

AOD FFA
Dec Member 2019

AOD FFA

Posts: 127 Iron Posts by user Forum Profile RuneMetrics Profile
I've been playing mobile for a year and couple days ago it only loads about 10% then the game crashes yes im all updated, note10+ all software updates too can I have some help? I've Uninstalled and reinstalled restarted my phone too

20-Jun-2021 19:44:41

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