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screen freezes

Quick find code: 409-410-608-66270142

Mr Player
Sep Member 2016

Mr Player

Posts: 985 Gold Posts by user Forum Profile RuneMetrics Profile
I mean, what else can I say?

Issue: screen freezes

Details: screen freezes for a few seconds, yet, the game records my actions (for ex: eating food, teleport, movements). If it freezes for too long, it disconnects me. Issue happens every now and then, like every 2mins, sometimes less often, sometimes more often...

Resolutions attempts:
- internet checked (router been reset, etc, also checked internet speed, everything is running perfectly ok)
- cache cleared (like twice)... have even uninstalled and reinstalled the client.
- same issue happens on runescape client as well as on steam client
- graphics have been up to date. I have opened gpu settings, everything is running normally, even during most populated areas/bosses.

I am not sure if this issue has affected any other player... but this is rather annoying as I am willing to spend moneys on new graphics, etc, but I really dont think that is the problem...?
Success is 98% hard work, 1% inspiration and 2% attention to detail.

26-Dec-2022 14:41:52

Lansthegreat
Oct Member 2020

Lansthegreat

Posts: 207 Silver Posts by user Forum Profile RuneMetrics Profile
The onl solution to this issue I can think is that the servers are getting stressed because of the holiday event going on. As it is happening to me, so hopefully once the event is done everything will go back to normal.

26-Dec-2022 20:26:38

Twillow
Aug
fmod Member
2005

Twillow

Forum Moderator Posts: 49,253 Sapphire Posts by user Forum Profile RuneMetrics Profile
Hello Mr Player

I went to the Support Centre to see if there were other things you could attempt to resolve the situation: Game Crashes . It looks like there are some other things to check on their list.

That page ends by saying: If you have tried the above and you're still experiencing crashes, then please get in touch.

and it provides a contact us button, so I suggest going to the Game Crashes Support Centre page to move forward.
like a chica cherry cola

@Twillow_RS|| #teamblue|| #Purple4life

04-Jan-2023 21:18:35

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