RuneScape Forum Archive | game keeps crashing

Aug

2018

Satan27

Posts: 117 Iron Posts by user Forum Profile RuneMetrics Profile

I've played the game for a while now and its gone from not having any problems to crashing 4 times in a few hours

05-Oct-2023 08:38:49

Oct

2018

Maggie748

Posts: 725 Steel Posts by user Forum Profile RuneMetrics Profile

Are you on a mobile device especially a tablet? Are you having trouble with newer content (E.g. City of Um or Fort Forinthry)? I am. I got told that the mobile team was working on fixing the phone interface and maybe I should try bypassing wifi by plugging in.

06-Oct-2023 01:59:53

Aug

2018

Satan27

Posts: 117 Iron Posts by user Forum Profile RuneMetrics Profile

no pc and windows 11 and doing combat.

its been happening all day now.

06-Oct-2023 19:03:48 - Last edited on 06-Oct-2023 19:37:32 by Satan27

Aug

2018

Satan27

Posts: 117 Iron Posts by user Forum Profile RuneMetrics Profile

its been happening for 2 days and counting now when is jagex going to fix this?

07-Oct-2023 21:04:24

May

2020

Ippe

Posts: 381 Silver Posts by user Forum Profile RuneMetrics Profile

Sorry to hear your game keeps crashing.

I am assuming your computer specs are above the minimum system requirements since you mentioned you've been playing before and the crashing started out of the blue?

Did you do anything differently that could have triggered the crashing e.g. updating OS or install anything?

Unless you haven't tried these steps yet, I recommend you to restart your computer, reinstall the game client, make sure your graphic drivers are up-to-date and also clearing your cache might help as well.

Hope the crashing stops in a way or another, it can be very frustrating to play like that.

Twitter @ippe_rs

Staff Member of Community Clan

08-Oct-2023 04:23:00

Aug

2018

Satan27

Posts: 117 Iron Posts by user Forum Profile RuneMetrics Profile

no not done anything different to what I normally would but I'm not good at tech stuff either.

09-Oct-2023 00:54:19

Aug

2018

Satan27

Posts: 117 Iron Posts by user Forum Profile RuneMetrics Profile

I've updated my drivers through AMD software so I'll see how it copes for now and if it carries on I'll comment on here.

09-Oct-2023 03:49:46 - Last edited on 09-Oct-2023 03:50:21 by Satan27

May

2020

Ippe

Posts: 381 Silver Posts by user Forum Profile RuneMetrics Profile

Satan27 said :
I've updated my drivers through AMD software so I'll see how it copes for now and if it carries on I'll comment on here.

Great! Crossing my fingers that this solution works out for you

Twitter @ippe_rs

Staff Member of Community Clan

09-Oct-2023 04:58:56

Feb

2010

Phree0

Posts: 1,425 Mithril Posts by user Forum Profile RuneMetrics Profile

watching and waiting for a fix to this

10-Oct-2023 01:48:41

Aug

2018

Satan27

Posts: 117 Iron Posts by user Forum Profile RuneMetrics Profile

Satan27 said :
I've updated my drivers through AMD software so I'll see how it copes for now and if it carries on I'll comment on here.

if it helps anyone who checks this thread this has actually fixed my issue hope it helps others too and good luck to you all

13-Oct-2023 06:17:07

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game keeps crashing