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Candy Clown

Candy Clown

Posts: 3,171 Adamant Posts by user Forum Profile RuneMetrics Profile
What's going on? The app doesn't load completely, I can't even get to the main page now.
And when i get to the main page like i did last week, i get redirected to the secure.runescape website, fill in the correct pass and name and get redirected 9 out of 10 times back to the main page.

24-Apr-2022 20:15:08

SlR
Nov Member 2020

SlR

Posts: 4,378 Adamant Posts by user Forum Profile RuneMetrics Profile
I'm struggling to understand what is going on, are you on desktop or mobile? and are you trying to access the game or website? (I assume game since you've managed to post here). Bob says:
A bank PIN will keep your items secure.
Always check the second trade screen.
Never trade in the Wilderness!
Keep your computer keylogger-free and virus scanned.
Never give your password out to anyone.

26-Apr-2022 18:33:26

Nurses
Aug Member 2023

Nurses

Posts: 470 Silver Posts by user Forum Profile RuneMetrics Profile
Hi Dim Phantom,

Are you by chance taking part in the OSRS IOS closed Beta?
Candy Clown said :
i get redirected to the secure.runescape website, fill in the correct pass and name and get redirected 9 out of 10 times back to the main page. If this is on mobile, are you able to simply close the page and enter your credentials as you normally would? Have you tried changing the default browser that your device would open?

If this is not on mobile, please be weary whether or not the site is secure, and you're not submitting your details into a fake website. Some advice to avoid that here:
Avoid Fake websites Keep it fun, friendly, and helpful.

27-Apr-2022 03:16:53

Candy Clown

Candy Clown

Posts: 3,171 Adamant Posts by user Forum Profile RuneMetrics Profile
I can't log into the game. And this problem seems to get worse every week. By now i managed to get a message telling me the web server can't be reached and I've to wait minutes before trying again. That is after trying to log into the game maybe fifteen times with my username and password through the secure runescape website and being asked again if i'm a robot. Yesterday i needed to try ten times before it worked and i was signed into the game, today it will be more then fifteen times. I'm on mobile. I just press the app icon and then i get to this page where you can choose how to log in. I choose how to log in, get redirected to secure runescape website, fill in correct username and pass, press enter or confirm and get redirected back to thenpage where you can choose how you would want to log in. That's it, there's nothing more i can do. Its android and they're app icons, i dont use different browsers on phone.

12-Jun-2022 14:13:55

Craigus0

Craigus0

Posts: 5,199 Rune Posts by user Forum Profile RuneMetrics Profile
Hey Dim, having the same problems. This has only happened for me as of today...Couldn't log into forums, client or mobile. Forums are now letting me log in and same with mobile. The client unfortunately is still not working.

May I ask what region you are in?

15-Jun-2022 11:10:57

Candy Clown

Candy Clown

Posts: 3,171 Adamant Posts by user Forum Profile RuneMetrics Profile
Something really weird has changed now though, after i tried a few times to sign in this morning all of a sudden instead of redirecting to the page where you can choose which way you want to log in, it redirected to the main page. And now.. Everytime i press the icon to launch the app it sends me straight to the main page. And i don't remember or know how to get into the game from here, or even if that's possible.

edit: Now if i press the apps icon.. all it does is loading and then it stops or i get black screen after that, never reaching any page. And on my phone i get message: 'gameserver did not respond. retrying... ' And after 20 seconds i get to the correct page. Now I'll probably be able to play on there, but i rather like this is fixed so i can play on tablet again.

15-Jun-2022 11:49:54 - Last edited on 15-Jun-2022 20:16:45 by Candy Clown

Candy Clown

Candy Clown

Posts: 3,171 Adamant Posts by user Forum Profile RuneMetrics Profile
:(

This is not my problem. It's either the provider or rs.
Fact is it's getting worse and it's happening for months now.
It started with needing to try a couple of times to sign in, maybe two or three.
Now it's at least twenty times and I'm still not signed in.

20-Jun-2022 05:22:33

Candy Clown

Candy Clown

Posts: 3,171 Adamant Posts by user Forum Profile RuneMetrics Profile
Now i can't sign in on both tablet and phone.. On the tablet i constantly keep being redirected to the page were you choose how to log or sign in and on the phone the loading bar just stops and i never reach any screen or page except a black one. This is ridiculous. I'm trying to use both data or wifi connection, with same results.

20-Jun-2022 13:24:30

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