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Game crashing and black screen

Quick find code: 409-410-452-66244323

Cherry1906
Jun Member 2020

Cherry1906

Posts: 25 Bronze Posts by user Forum Profile RuneMetrics Profile
Hi All

For nearly a week now I have had this issue. While playing the game the screen flashes black quickly and then my whole screen is frozen. The only way I can close anything is to force close the window and log in and start again. This is happening a lot and making it very difficult to do anything. Has anything else had or having this problem? I am not sure if its my laptop? however, it is still rather new...help and advice will be greatly welcomed.

23-Jan-2022 21:39:07

Apazos

Apazos

Posts: 3,054 Adamant Posts by user Forum Profile RuneMetrics Profile
Hi!

Certainly would be frustrating having this issue occurring a lot & hindering the gameplay experience. :P

Are all of your graphical drivers up to date? If not it might not hurt giving them an update or even reinstalling them. Also, do you play on minimum graphics settings? If not does the issue still happen when you lower them?

Something else that might solve your issue (& seems to be a go-to fix for a lot of things), is by clearing the Cache from your system which you can read more about here: How to clear your cache
~Apa

23-Jan-2022 22:10:27

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