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Jagex says my passwords wrong

Quick find code: 409-410-425-66281208

Katokah
Dec Member 2019

Katokah

Posts: 9 Bronze Posts by user Forum Profile RuneMetrics Profile
I recently connected all of my accounts to one email address, but now I'm having trouble logging in. Whenever I try to login using my usual username and password, it keeps telling me that my password is incorrect, even though I know it's right. This issue is affecting both my iron and this account. The only way I'm able to access my accounts is by clicking the Google logo on the login screen and using their specified emails. I would really appreciate any help you can offer. Thank you.

03-Jun-2023 23:16:03

YtHaar-Mej
Dec Member 2005

YtHaar-Mej

Posts: 24,800 Opal Posts by user Forum Profile RuneMetrics Profile
When you say you connected them all to one email address, did you mean you created a Jagex Account, or just changed all their registered email addresses to the same one?

And which login screens is this affecting, just the game one, or the website to?

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If you made a Jagex Account, you'd need to use the new email address and password created during the transition process to access the characters, using the new Jagex Launcher.
Can I turn in a paper without citing all sources?
"No."[1]
1. William Shakespeare, Hamlet , Act III, Scene 1, line 96.

04-Jun-2023 00:01:13

YtHaar-Mej
Dec Member 2005

YtHaar-Mej

Posts: 24,800 Opal Posts by user Forum Profile RuneMetrics Profile
Katokah said :
I made a jagex account and tried signing into my email on the jagex launcher and it still says I have the wrong password. Not sure how to go about this.

Have you signed out of all accounts on the launcher so it loads the Jagex Account login portal (same one as the website) and not the RS account specific login portal?
Can I turn in a paper without citing all sources?
"No."[1]
1. William Shakespeare, Hamlet , Act III, Scene 1, line 96.

04-Jun-2023 16:33:01 - Last edited on 04-Jun-2023 16:33:34 by YtHaar-Mej

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