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Crashing getting worse - Linux

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Bagill

Bagill

Posts: 16 Bronze Posts by user Forum Profile RuneMetrics Profile
I'm having a tough time with the desktop client crashing on Ubuntu, today.

It crashed early in the day a few times giving the message about 'canberra-gtk-module' so I reinstalled that through apt-get and told it that this was meant to be a re-install with --reinstall flag.

It hasn't changed things because now it crashes without an error log and in the middle of lots of things.

It crashed twice when I was running in the wilderness.
It crashed when I ported around - both in full screen and windowed mode.
It crashed with vsync on or off.
It crashed at least twice during different creatures engaged in combat which meant loot lost and a wilderness death on one of those.
It crashed when it seemed like I went to a populated area.
It crashed with the music off or on.
*Thought maybe turn it off because the music gets static-y sometimes now which I can fix sometimes by changing volume controls on the Ubuntu settings which seemed to temp. fix that. With no rhyme or reason the sound issue happens again later.

Sometimes the crash is less than 5 minutes into gameplay, sometimes it's 20+ minutes into gameplay. I've tried changing worlds too.

Oh and there are two types of crashes.
One crash everything stops - the frames stay on the same one and nothing changes. I have to "force quit" the client because Ubuntu says it's not responding.
The other type of crash is when "bloop" it just goes away (like it was sent to a minimized screen). At that point the program screen disappears and the client closes - mid gameplay.

It's becoming too hard to play with this constant crashing and no error message to try to work on. Anyone else experiencing this and found a solution? Why is it crashing so much and why is there no error message to chase. I can't debug a screen that disappears. I've tried restarting my computer thrice already. When I try to help it - things are getting worse. Time to reach out.

13-Feb-2022 01:25:17 - Last edited on 13-Feb-2022 01:34:01 by Bagill

Apazos

Apazos

Posts: 3,054 Adamant Posts by user Forum Profile RuneMetrics Profile
Hi Bagill,

Sadly I don't really know the first thing about Linux! Lol. Here's a thread which may provide some use for you, though. Community: Linux Support 2.0

Have a skim through that & maybe see if a similar issue is present/addressed, if you haven't already. Otherwise, we'll hold out hope that somebody else with a bit more knowledge can supply more concrete troubleshooting options for ya. :)
~Apa

13-Feb-2022 01:37:40

Bagill

Bagill

Posts: 16 Bronze Posts by user Forum Profile RuneMetrics Profile
Thanks, looking around it seems like they suggest installing the Snap version.

Snap and Flatpak on Linux are like installing an app instead of installing a real program.

It can be slower and an alternate version so people prefer the real clients. Good news is I found at least one error message digging more but I'll post that separately.

If all else fails, I may try a Snap version if this error doesn't go anywhere.

13-Feb-2022 02:30:17 - Last edited on 13-Feb-2022 02:41:58 by Bagill

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13-Feb-2022 02:58:00

Bagill

Bagill

Posts: 16 Bronze Posts by user Forum Profile RuneMetrics Profile
An update: Installed then started the Snap version. I've had the snap version running for about 1 hr. and it hasn't crashed yet.

I do still get the static-y sound intermingled with the sound from the game but my old fix may work for that. Usually clicking something in Ubuntu settings for sound (like changing volume or sound effect seems to make it refresh or something and change back to no static). That I have a mock fix for.

This Snap version shows the icon in the taskbar too. My original client today had lost that long ago. Think I reported it as a bug already.

When I installed the Snap version it then had two Runescape icons beside each other in the "start" type menu. The icon on the right was the original client. The one on the left was the Snap client.

Another note - there were a few Snap clients to choose from. Chose the 'runescape' version.

This is what the terminal offered:

snap search runescape

Name Version Publisher Notes Summary

runescape 0+git.2ddd7d9 james-carroll - RuneScape, the free online MMORPG by Jagex Ltd.

runescape-rujak 0.6 rujak - Unoficial RuneScape Game Client

os-runes 1.0.1 ripe3 - Old School RuneScape launcher

runelite 2.3.0 adam-sigterm - A popular free, open-source and super fast client for Old School RuneScape

I'm gaming the night away making up for lost time. :) Thanks again for the nudges.

13-Feb-2022 05:16:40

Hmm
Jan Member 2016

Hmm

Posts: 13,000 Opal Posts by user Forum Profile RuneMetrics Profile
They've been there for years.

The os-runes and Rujak packages are unmaintained and both their maintainers haven't been seen in a while. (Half a year for Rujak, ~3 for os-runes). The Rujak package stopped working nearly 2 and a half years ago. os-runes keeps working for now, but should it stop for any reason, I wouldn't expect it to get any patches to bring it back to life. It's also frankly just inferior to the OSRS in the runescape package, making questionable choices such as downloading a payload from Github every single time you open it, so if your connection to Github goes down but your connection to RS is fine, then it doesn't work regardless, and it can't open ingame wiki links & etc

Both should be removed from the store, but their maintainers aren't going to do it now if they haven't already, so they're just confusing users whenever people talk about the RS packages, the default Ubuntu release has 7 of them...

FWIW when people say snaps are slower, it's in the context of the first time you load them up each time you reboot the computer. There's effectively no difference in actual FPS, cpu usage, etc. (Strictly speaking RAM can be slightly higher, but we're talking ~10-20MB, and the extra security features could technically slow down CERN, but it isn't going to slow down RS).

If a snap is slow to start up, try talking to the maintainer. Spotify was taking 30-40 seconds to open until recently, they made a one line change, and it now loads in 5 seconds. A lot of snaps simply aren't making the best of what's available in the platform.

13-Feb-2022 20:01:33 - Last edited on 14-Feb-2022 08:09:16 by Hmm

Hmm
Jan Member 2016

Hmm

Posts: 13,000 Opal Posts by user Forum Profile RuneMetrics Profile
Fwiw regarding the sound, try running the game via the terminal with

runescape.rs3 -a

The first time usually still has the glitchy audio, but I feel like every time after (until you reboot), the audio will work absolutely fine very consistently. In which case you could make it permament by editing the desktop shortcut to pass -a by default

(E.G, consider using something like MenuLibre to customise it, or copy the system shortcut over to ~/.local/share/applications and edit it there if you're familiar with that workflow)

13-Feb-2022 20:14:51 - Last edited on 13-Feb-2022 20:14:58 by Hmm

DioYugi
Oct Member 2022

DioYugi

Posts: 38 Bronze Posts by user Forum Profile RuneMetrics Profile
Runescape random crashing in Linux. I have a fix that worked for me. I'm using a digital gaming GPU and a digital monitor and they were connected with an analog VGA cable with an adapter on one end. Changing the VGA cable to a true DVI cable stopped the random crashing. Its been 2 days and I can click and run anywhere even in a crowded area without crashing.

11-Sep-2022 17:13:52

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