Here's the facts: I have a Jagex account & have successfully used the launcher with no issues for over a month. The night this problem occured, the game was running fine & nothing has changed on my end between then & now.
Here's the issue: 2 days ago (Jan 22) I had logged in with the launcher with no issues, then about 12:15am EST the game froze on me & I got the "connection lost - attempting to reestablish" message. Everything was then closed out & I was then logged out so I reopened the launcher to log back in but when I went through the process of putting in my email, then putting in my password, & then receiving & entering the verification code it did not open the launcher, instead it simply reset back to asking for my email, password, & sending yet another verification code. I went through that process at least 5 times before I decided to uninstall & then reinstall the launcher which I have done well over a dozen times to this point & yet the exact same problem persists. It simply will not go beyond the point where I enter the verification code. I have recieved zero error messages with any of this & I have cleared the cache as well multiple times. At this point I'm at a loss.
I fixed my problem.
1.) I Removed the Jagex Launcher & the Runescape Launcher from my computer.
2.) Used the CCleaner app to fix any broken registries.
3.) Reinstalled the Jagex Launcher (Don't use the Jagex Launcher to install the Runescape Launcher)
4.) Go to Runescape.com, click the Download button at the top & scroll to the bottom & click "Game Direct Download". This will DL the game client.
5.) Now restart the computer & then open the Jagex Launcher.
After these steps, my problem went away & I could log in with the Jagex Launcher .
If you ask a question you don't want an answer to, expect an answer you don't want to hear.
25-Jan-2024 02:24:29
- Last edited on
30-Jan-2024 05:36:35
by
Aw0L