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Our Support Centre has solutions to the most common issues players contact us with. If you've not yet checked it out, then what are you waiting for?

Have a search through the relevant pages and see if we've got an answer waiting for you. If not, feel free to post a thread and one of our friendly players or Community Helpers will provide you with advice on how to resolve your issue.

https://support.runescape.com/hc/en-gb/categories/200977411

While Customer Support JMods do monitor these Forums it should not be used as a method to get in touch with Jagex directly.