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Banned for macroing in 2013 ??

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Tiziano4
Jun Member 2023

Tiziano4

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile
My main account, Alexcis10, which I've had for almost 20 years, has been banned permanently for alleged macroing on July 13th 2013. That's 10 years ago!! Not only am I surprised for that, but also because I've never ever botted (something I made clear in my appeal). I got hacked before, banned for macroing during the hack, and had the decision overturned. I am confident it will get resolved in a positive way again, but I have appealed 8 days ago and still got no answer. Hope anyone can shed some light here. Cheers and thank you for reading!

18-Feb-2023 19:25:41

Muzan-sama

Muzan-sama

Posts: 708 Steel Posts by user Forum Profile RuneMetrics Profile
Hi there
Tiziano4
,

Bans on accounts can be imposed retrospectively, regardless of the time frame. If at any point in time your account was seen to have broken any in-game rules, it is at risk of becoming banned at any point in the future. As you see with your main account, an offence 10 years ago can still be issued with a ban.

Ban appeals can take up to 10 days, so 8 days is nothing unusual. The best thing for you to do is to simply wait for the response of your appeal.

Furthermore, I would suggest reading through the Security Support page of the RuneScape Official Website to ensure that you are protected from hackers by securing your device and account.

Hope this helps. | RuneScape Support | Code of Conduct | Account Security |

18-Feb-2023 19:33:03

Tiziano4
Jun Member 2023

Tiziano4

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile
(Edit) Well, I just checked my main account and it turns out my appeal has been denied... I'm devastated really, can´t believe this is the way they handle these situations. They just took away from me the account I had for 20 years, since I first started playing the game aged 9. Can't believe it. It just can't end like this :( ((((

Muzan Sama, Malua, thank you very much for answering!! I'll wait the full 10 days then. As per a second ban, I'm a bit lost for words. I've loved and taken care of my account for many many years, I would be devastated if they were to ban it for good for something I didn't do. I'm really hoping they don't do that.

Thank you again and lets hope I return with good news! Kind regards, Tiziano4.

19-Feb-2023 06:52:39 - Last edited on 19-Feb-2023 07:02:25 by Tiziano4

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21-Feb-2023 16:13:49

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