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I cannot reset my password

Quick find code: 408-409-912-66287705

B0tCleaner

B0tCleaner

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Hello,

I have tried several times to request a password reset link to my outlook email account associated with this account I forgot the password but I dont receive any email.
I have checked my spam folder and I have added "[email protected]" to my contact list.
I am 100% sure there is something wrong and there is nothing I can do to fix this problem.
I really need this reset link to get my account back. Please help me to find a solution.

23-Sep-2023 02:43:48

Malua
May Member 2006

Malua

Posts: 43,113 Sapphire Posts by user Forum Profile RuneMetrics Profile
Hi there
B0tCleaner


Try the troubleshooting on the Not receiving emails support page.

Check also that your email doesn't have Jagex emails on its block list.

If you absolutely cannot get the password reset email to arrive, you will have to do a recovery on your RuneScape account and force a change of registered email to a different email.
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23-Sep-2023 04:20:47

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