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Not receiving rmails

Quick find code: 408-409-828-66289301

Oct

2023

Umm

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile

I have verified my email , and even tried multiple emails. I am not getting a “registration set up” email for any of my emails I choose. The support section does not solve my issue: it has to be on the jagex side. Can someone please bring this to higher attention. I am not receiving any emails. I’ve tried everything. I have safe access to my account, however I do not have a registered email and when I try to set one up I do not get an email. I’ve used different emails, everything. Please someone help.

26-Oct-2023 03:45:40 - Last edited on 26-Oct-2023 03:46:14 by Umm

May

2006

Malua

Posts: 43,113 Sapphire Posts by user Forum Profile RuneMetrics Profile

Hi there

US VET

I recommend trying from a different computer.

I also recommend submitting a GMail email. I don't know what email providers you are using but some email providers treat Jagex emails as spam and don't forward them through.

I assume you have tried the troubleshooting on the Not receiving emails support page.

I know that when this problem has been complained about in the past, sometimes the registration has actually succeeded and you aren't getting the right message to say so.

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26-Oct-2023 06:55:47

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