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main account hacked

Quick find code: 408-409-818-66274769

0Lord Ghost0

0Lord Ghost0

Posts: 3 Bronze Posts by user Forum Profile RuneMetrics Profile
im litereally standing next to my main via another account and they are advertising stuff on my account to lure others currently in world 302. ive tried to recover my email and pass but no email is being sent over and over until i am blocked to request a password change PLEASE i got years on my main please reach out to me!

16-Feb-2023 14:32:29

Ladyolake
Jan Member 2008

Ladyolake

Posts: 7,111 Rune Posts by user Forum Profile RuneMetrics Profile
These are community led account help.

do you use gmail?
if you dont, i suggest making a gmail account and do a recovery. gmail lets more of jagex emails thru.

they may have changed your email. If they did.. you need to do a recovery. It means they have access to your email.

also, change your pw on your email asap and make sure no links have been added like for steam or facebook.

good luck. The richest person is not who has the most. It is who Needs the least.

16-Feb-2023 15:34:13 - Last edited on 16-Feb-2023 15:35:30 by Ladyolake

2_Tron

2_Tron

Posts: 23,025 Opal Posts by user Forum Profile RuneMetrics Profile
Go to the next page ... Security tips ... <- (link) in '
Jagex's Support Centre
' and work through that place meticulously to secure your account and email and see the top of said page ... (there's a link you need)

Take action to keep your account out of the wrong hands. If your account is currently hijacked, recover it here.
... to seek help from Jagex/JMods as soon as possible.

16-Feb-2023 16:04:30

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