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j99skiller99
Jan Member 2018

j99skiller99

Posts: 21 Bronze Posts by user Forum Profile RuneMetrics Profile
So I am hoping someone can help me. So as the gold cape race is on , I imported my character and got a msg telling me it was done. I can't now get into RS and it tells me all passwords and emails are wrong. IAs you can see I can get in this way with my password details to put this up. I have even changed my password , it is still not letting me get in. I have emailed RS but as everyone knows their customer service is .... well lets not go there.. any help would be appreciated. I got into account management and its my account name with #and a 4 letter code. I have even tried that but nothing. back to the wildy problem.. This area just pisses me off. Just watched some1 asking a player where they the one that attacked them in the wildy.. ofc the player is a small little **** sitting at a desk and ignores the player talking to him. They then go offline. brave little boys...

01-Jun-2023 16:34:12

Tren
May
fmod Member
2003

Tren

Forum Moderator Posts: 92,683 Emerald Posts by user Forum Profile RuneMetrics Profile
This thread has been moved to the Community Led Account Help Forum for best results.


Once you have set up a Jagex Account and import your character(s) to it, you now need to log in with your Jagex Account credentials , not your old RS character account login and password.

If you were using the Jagex Launcher previously to setting up a Jagex Account, you may need to completely log out of the Launcher and then log in with your new Jagex Account.
~Tren

Forum issues? ---> See Forum Help
Account issues? ---> See Account Help

01-Jun-2023 16:58:09 - Last edited on 01-Jun-2023 17:00:59 by Tren

j99skiller99
Jan Member 2018

j99skiller99

Posts: 21 Bronze Posts by user Forum Profile RuneMetrics Profile
So I am reading all the messages on this forum and I am sad and happy at the same time, happy its just not me affected by this and sad that the amount of people who have lost their characters that they have worked hard on lost because of this imported crap. I have done everything that I was told to ..... the gas thing is my character was never on the launcher , i just signed in the old way. Now that I have imported the character I have my new jag credential's with the correct email and the password and the launcher still doesn't recognise it.. so there is flaw out there, and please spare me the lick arse comments that so many people have when they talk about RS. this is a major problem that needs to be sorted out, but Jag will do what they always do - ignore the normal joes back to the wildy problem.. This area just pisses me off. Just watched some1 asking a player where they the one that attacked them in the wildy.. ofc the player is a small little **** sitting at a desk and ignores the player talking to him. They then go offline. brave little boys...

02-Jun-2023 20:05:31

j99skiller99
Jan Member 2018

j99skiller99

Posts: 21 Bronze Posts by user Forum Profile RuneMetrics Profile
So I have been having my rants - that is what the rant section is for. although some ppl don't seem to understand that part and as this has now been moved. So any1 out there who has the same problem as me, I can play rs on the apple phone, but I still cant get to play it on the computer.. any tips............. and excuse the rants. it is just frustration..... and lack of support from jag back to the wildy problem.. This area just pisses me off. Just watched some1 asking a player where they the one that attacked them in the wildy.. ofc the player is a small little **** sitting at a desk and ignores the player talking to him. They then go offline. brave little boys...

03-Jun-2023 11:17:34

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