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Two 18 years old accounts bans

Quick find code: 408-409-647-66279411

A lost cow

A lost cow

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile
Hi! I've been looking to get back in the game just to find out both my accounts were banned for macroing in 2021. Thing is, I wasn't even playing for years, I'd assume they could see the IP being from somewhere else when I got hijacked. My main was ''Snaky_Osrs'' and ironman was ''iron native''.

I would really REALLY appreciate it if a mod could look into my accounts and get back to me. Those accounts means a LOT to me. Thank you.

01-May-2023 18:11:04

Malua
May Member 2006

Malua

Posts: 43,113 Sapphire Posts by user Forum Profile RuneMetrics Profile
A reply to a ban appeal can take up to 7 days to arrive back.

Jagex usually checks to see if a hijacker has been using the account, however there are a couple of different ways a hijacker can mask their use and make it look like the account owner was using the account. :(

Have you reviewed your email, device and account security?
Change the password to your email.
Change the password to your banned accounts.
Check if there are any linked third party accounts ('Linked Accounts' tab in account management). If you see any linked accounts, unlink them.
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04-May-2023 13:51:10

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